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Operator Alarm Handbook

Use this page for the generic alarm flow in truST. Site-specific alarm causes, reset conditions, and contacts still belong in the local runbook.

Alarm Response Sequence

Step What to check Record
Open Alarms Identify the active alarm, area, and timestamp alarm text or code
Check process state Compare the alarm against the HMI graphic, trend, or nearby equipment observed equipment condition
Acknowledge only when seen Confirm an operator has read and accepted responsibility for the next action operator initials and time
Follow the site procedure Silence, hold, or escalate according to the runbook action taken

What Acknowledge Means

  • Acknowledge records that an operator saw the alarm.
  • Acknowledge does not prove the fault is cleared.
  • The alarm remains active until the runtime condition returns to normal.

Escalate Immediately When

  • the alarm blocks a safety function
  • the process condition is still present after acknowledge
  • the same alarm reappears repeatedly in one shift
  • the alarm text and the observed equipment state do not match

Escalation Fields

Fill these with site-specific details before go-live.

Role Contact Phone Use when
Supervisor fill in fill in production impact or unclear process state
Technician on call fill in fill in alarm persists after acknowledge or field check
Safety contact fill in fill in alarm affects a safety boundary or lockout condition

Shift Handover Record

Record at least:

  • the alarm name or code
  • when it started
  • whether it was acknowledged
  • whether the condition cleared
  • what was handed over to the next operator or technician